Coal Quality Assurance Manager

Requirements:

• Bachelor's degree in Chemistry, Chemical Engineering, or a related field.
• Minimum 5 years of experience in a coal testing laboratory, with at least 2 years in a managerial or supervisory role within QA/QC.
• Strong understanding of international coal testing standards.
• Proven ability to oversee the entire QA process, from sampling and laboratory testing to loading and certification.
• Excellent communication skills, detail-oriented, high integrity, and able to collaborate effectively across multiple functions, including Sales, Operations, Traffic, and Surveyors.
• Strong technical report writing and presentation skills, with the ability to present QA findings to management.
• Willing to work from our office in Pluit, North Jakarta.

Job Descriptions:

• Design, implement, and evaluate an integrated coal quality management system to ensure all QA operational processes are well-structured and standardized.
• Develop, monitor, and ensure strict implementation of Standard Operating Procedures (SOPs) for testing, sampling, and quality control across mining sites, ports, and laboratories.
• Oversee the quality of coal prepared for shipment to ensure compliance with technical specifications agreed upon in commercial contracts with buyers.
• Lead, coordinate, and supervise the daily technical activities of the QA team, surveyors, and laboratory personnel to ensure alignment with shipment schedules and operational standards.
• Review, verify, and approve laboratory analysis results and Certificates of Analysis (COA) before they are issued and submitted to buyers.
• Conduct periodic evaluations of non-conformities, perform root cause analysis, and establish effective corrective and preventive actions.
• Identify, manage, and resolve quality deviations that occur during sampling and shipment processes to prevent recurrence in future cargoes.
• Analyze coal quality parameters, including COA and blending results, to support the commercial and sales teams in developing marketing strategies and fulfilling buyer contract requirements.
• Establish effective communication and lead technical discussions or negotiations with buyers, independent surveyors, and external laboratories regarding quality claims or analytical discrepancies.
• Manage, maintain, and document historical coal quality data accurately to support operational performance analysis and management reporting.