Claim Re-Underwriting Asst. Manager

Job Description

• Lead and supervise the Claim Re‑Underwriting team, ensuring quality, SLA, and TAT are met.
• Perform and review claim re‑underwriting assessments within authority limits, including escalation cases.
• Analyze SPAJ, policy contracts, claim investigations, and medical risks to deliver sound underwriting decisions.
• Ensure completeness, accuracy, and compliance of claim documentation with SOPs and regulations.
• Coordinate with Claims, Underwriting, Medical, Investigation, and other related teams to resolve complex cases.
• Provide underwriting input and expert support for litigation, including mediation, court hearings, and regulatory matters.
• Drive continuous improvement, coaching team members and contributing to underwriting quality and process enhancement.

Job Requirements

• Bachelor's degree from a reputable university (Medical Doctor / Biology preferred).
• Minimum 5 years of experience in Life Insurance Underwriting, preferably New Business or Claim Re‑Underwriting.
• Strong risk assessment, analytical, and problem‑solving skills.
• Good communication skills; customer‑ and action‑oriented mindset.
• Proficient in English and computer applications (Excel, PowerPoint); AAJI/FLMI certification is a plus.