Claim Analyst Major Sr. Executive

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Responsibilities

• Analyze and provide decision non-hospitalization claims, ensure all required documents for non-hospitalization claims are complete and valid.
• Provide letters to communicate claim decisions to relevant parties.
• Prepare, provide summaries and send necessary documents to the reassurance.
• Coordinate with other teams to communicate with customers and resolve any complaints.
• Engage in ad-hoc projects related to non-hospitalization claims as needed.
• Attend as a witness in a police station for cases related to claims, do the field investigation as needed.

Requirements

• Medical degrees (medical doctors are preferred).
• Having a working in an insurance company, preferably as Claim Analyst
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Strong verbal and written communication skills in English.
• Excellent problem-solving abilities and communication skills.
• Pleasant personality, positive attitude, and strong team collaboration skills.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organization irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.