Job Description :
The Fraud Consumer Protection Service group - Inbound Call Center team supports the intake channels for the FCPS organization. This includes call centers and digital channels that support Fraud Prevention and Claims, Disputes, and Recovery. This role is specifically aligned to the Business Support organization within the FCPS Inbound Call Center and is focused on FCPS Customer Experience, which includes support for both the call centers and back-office groups.
Job related tasks fall into Business Analysis and Customer Experience. Specific tasks include but are not limited to:
JPMorgan Chase Bank, N.A., doing business as Chase Bank or often as Chase, is an American national bank headquartered in New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial services holding company, JPMorgan Chase