CBS Operations Lead, SPX Express (Ayutthaya)
Job Description
Job Description:
- Monitor and manage operations of CBS, mCBS, nCBS and operations of Shopee International Platform (SIP).
- Report a summary of data, operational concerns, and proposed improvement procedures to supervisors and other relevant parties.
- Works with internal and external functions to properly handle pushed-out parcels.
- Follow up and clear pending parcel status within the system to maintain the predetermined period.
- Manage overall problems occur responsible for the cross-communication between shifts and departments
- Plan work schedules and assign duties to maintain adequate staff for the effective performance of activities and respond to fluctuating workloads, anticipating variances in staff and volume.
- Handle backlog chasing and manage workflows to meet Service Level Agreements (SLAs).
- Perform any other duties assigned by supervisors or managers.
Requirements:
- Bachelor's Degree or higher in Logistic management, supply chain, business administration or any related field
- At least 1-3 years of working experience for Warehouse or Transport management (e-commerce is highly preferred)
- Able to work with sorting machines and conveyors
- Able to communicate in English is a plus
- Possess problem-solving, multitasking,prioritizing, and conflict management skills
- Ability to work under deadlines, tight timeline and extra-long working hours during campaign
- Good interpersonal, communication and negotiation skills
- Proven working experience in leadership role and team management
- Strong working knowledge of Spreadsheets (Excel/Google Sheets)
- Able to work on shift and day-off when required (mostly afternoon and night shift), and extra-long working hours during campaign
More Info
Key Skills
About Company
Skills:
google sheets , , Excel, Claim processes, Spreadsheets, Inventory