We are looking for a Cashier to join the team at Manuza in Bali and support the delivery of efficient, accurate, and welcoming guest experiences. You will process guest transactions, handle payments, operate the point-of-sale system, and provide professional service while maintaining high standards of accuracy, communication, and cleanliness.
This is a hands-on role for someone with strong customer service and cash handling experience, excellent attention to detail, and a positive approach to hospitality. You will work closely with the service team, bar team, kitchen team, and management to ensure smooth payment operations and a professional experience for every guest.
Main Responsibilities
- Welcome guests professionally and provide friendly, efficient, and accurate cashier service.
- Process food, beverage, retail, and other guest transactions through the point-of-sale system.
- Handle cash, credit cards, debit cards, digital payments, and other payment methods accurately and securely.
- Prepare bills, process payments, issue receipts, and provide correct change when required.
- Verify prices, discounts, promotions, vouchers, and other payment-related information before completing transactions.
- Answer guest questions about bills, menu items, promotions, payment options, and venue procedures.
- Coordinate closely with servers, bartenders, kitchen team members, and management to resolve billing and order discrepancies.
- Maintain accurate records of transactions, refunds, voids, discounts, complimentary items, and other adjustments.
- Complete cash float preparation, cash counts, end-of-shift reconciliation, and handover procedures in line with operating standards.
- Report discrepancies, payment issues, technical problems, and suspicious transactions to the Manager promptly.
- Maintain the cleanliness, organisation, and professional appearance of the cashier station and surrounding guest areas.
- Support opening, closing, and daily cashiering procedures.
- Protect guest and company information and follow all cash handling and payment security procedures.
- Assist with reservations, guest enquiries, takeaway orders, retail sales, or other front-of-house tasks when required.
- Ensure compliance with Manuza's service standards, food safety, hygiene, health, and workplace safety requirements.
Requirements
- Previous experience as a Cashier, Front Desk Cashier, or similar customer-facing role.
- Experience in a restaurant, café, bar, hotel, beach club, retail, or other hospitality environment.
- Previous experience operating point-of-sale systems and handling different payment methods.
- Strong numerical skills with excellent accuracy and attention to detail.
- Friendly, professional, and service-oriented approach when dealing with guests.
- Good verbal communication and interpersonal skills.
- Ability to remain calm, organised, and efficient in a fast-paced hospitality environment.
- Strong integrity and understanding of cash handling, payment security, and confidentiality requirements.
- Good problem-solving skills and the ability to resolve billing concerns professionally.
- Ability to work collaboratively with service, bar, kitchen, and management teams.
- Comfortable working shifts, weekends, public holidays, and late hours when required.
- Professional grooming and presentation in line with hospitality standards.
- Good English communication skills are required.
Key Skills And Qualifications
- Previous cashier at restaurant, retail, or hospitality experience.
- Practical knowledge of point-of-sale systems, payment processing, and cash reconciliation.
- Strong attention to detail, numeracy, accuracy, and organisational skills.
- Ability to provide efficient, courteous, and personalised guest service.
- Reliable, responsible, proactive, and able to work independently when required.
- Ability to manage multiple transactions, enquiries, and priorities during busy service periods.
- Positive, flexible, and collaborative attitude with a willingness to support the wider team.
- Knowledge of restaurant menus, food and beverage operations, or hospitality procedures is an advantage.
If you are a reliable and service-focused cashier who enjoys working with guests and supporting smooth hospitality operations, submit your application and tell us how you would contribute to the Manuza team.
