Cash %26 Trade Implementation Manager

Not Specified
Job Description



About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities

Scope of the Role:
The Implementation Manager (IM) is the single point of contact for complex implementations of Trade Service Solutions and Cash Management. The IM ensures that the client&rsquos expectations are met, by assembling the proper implementation team, creating an accurate and complete project plan, ensuring that all milestone dates are met, clearly tracking/communicating progress, issues, risks, follow-ups and ultimately delivering the solution on time and within budget.
The Implementation Manager participates in the pre-sales phase (this includes participation in RFP preparation/presentation, customer meetings, requirements analysis and/or assisting the TBS/RM in solution design). They must also ensure a seamless transition for ongoing support (customer service team).
For Cash, the Implementation Manager is to implement all Cash complex mandate, that includes Payment, Collections and Liquidity Management across a host of channels including host to host, API and the bank&rsquos proprietary platform.
For Trade, the Implementation Manager&rsquos primary role is to implement all Trade & Supply Chain Finance deals involving buyer/anchor & suppliers/spoke and Receivable Services under Global and local supply chain finance programs in Indonesia. He/she will be required to receive the deal from sales and ensure it is implemented as per agreed client requirement. This role requires an end-to-end implementation mainly working with Anchors/Buyers and internal stakeholders.
Key Responsibilities/Challenges:


  • Be a part of Deal team and provide RFP/RFI responses on the implementation component.

  • Single point of contact for the client during the implementation phase of complex mandates.

  • Provide project management/leadership for assigned complex cash management and trade services implementations, by following established processes, using all project management tools - Organize Project Steering Committee meetings (for specified implementations). Ensure that the appropriate leaders from the client and all relevant stakeholders from SCB are involved.

  • Implement industry best practice around implementation, in the context of bank&rsquos operational risk framework. Manage escalations arising from deal implementation.

  • Manage the project on an e2e basis and ensure it is within the agreed client requirements.

  • Provide guidance and solution to the client on the file extraction/transmission process and coordinate ERP system configuration and system development.

  • Work with Local Product Management on new product/system launch involving cross-border propositions.

  • For client implementation, develop Project Plan, Business Requirement Document, participate in User Acceptance Test and Penny Testing.

  • Work with Vendor Management Team to effectively market SCF proposition to anchor buyer.

  • Participate in SCF deal review and execute SCF deals in a quick and easy manner.

  • Act as Trade Implementation owner for the acceptance of SCF deals, before it is delivered to clients, involving implementation guide, adequate service structure, compliant process etc. Deliver &ldquoon-time and &ldquoin-full of the mandated deal to client satisfaction.

  • Support banking the ecosystem and the bank&rsquos overall growth agenda.

  • Drive revenue acceleration during implementation phase.

  • Provide complete handover to Service teams and working collaboratively with the BAM/PSM/CSG team to resolve post implementation client queries/issues.


Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.


Key Stakeholders
Implementation vertical, Cash Product, Trade Product, Sales, Coverage bankers, Operations, Service, Technology, Channels, Production Support

Our Ideal Candidate

Scope of the Role:
The Implementation Manager (IM) is the single point of contact for complex implementations of Trade Service Solutions and Cash Management. The IM ensures that the client&rsquos expectations are met, by assembling the proper implementation team, creating an accurate and complete project plan, ensuring that all milestone dates are met, clearly tracking/communicating progress, issues, risks, follow-ups and ultimately delivering the solution on time and within budget.
The Implementation Manager participates in the pre-sales phase (this includes participation in RFP preparation/presentation, customer meetings, requirements analysis and/or assisting the TBS/RM in solution design). They must also ensure a seamless transition for ongoing support (customer service team).
For Cash, the Implementation Manager is to implement all Cash complex mandate, that includes Payment, Collections and Liquidity Management across a host of channels including host to host, API and the bank&rsquos proprietary platform.
For Trade, the Implementation Manager&rsquos primary role is to implement all Trade & Supply Chain Finance deals involving buyer/anchor & suppliers/spoke and Receivable Services under Global and local supply chain finance programs in Indonesia. He/she will be required to receive the deal from sales and ensure it is implemented as per agreed client requirement. This role requires an end-to-end implementation mainly working with Anchors/Buyers and internal stakeholders.
Key Responsibilities/Challenges:

  • Be a part of Deal team and provide RFP/RFI responses on the implementation component.

  • Single point of contact for the client during the implementation phase of complex mandates.

  • Provide project management/leadership for assigned complex cash management and trade services implementations, by following established processes, using all project management tools - Organize Project Steering Committee meetings (for specified implementations). Ensure that the appropriate leaders from the client and all relevant stakeholders from SCB are involved.

  • Implement industry best practice around implementation, in the context of bank&rsquos operational risk framework. Manage escalations arising from deal implementation.

  • Manage the project on an e2e basis and ensure it is within the agreed client requirements.

  • Provide guidance and solution to the client on the file extraction/transmission process and coordinate ERP system configuration and system development.

  • Work with Local Product Management on new product/system launch involving cross-border propositions.

  • For client implementation, develop Project Plan, Business Requirement Document, participate in User Acceptance Test and Penny Testing.

  • Work with Vendor Management Team to effectively market SCF proposition to anchor buyer.

  • Participate in SCF deal review and execute SCF deals in a quick and easy manner.

  • Act as Trade Implementation owner for the acceptance of SCF deals, before it is delivered to clients, involving implementation guide, adequate service structure, compliant process etc. Deliver &ldquoon-time and &ldquoin-full of the mandated deal to client satisfaction.

  • Support banking the ecosystem and the bank&rsquos overall growth agenda.

  • Drive revenue acceleration during implementation phase.

  • Provide complete handover to Service teams and working collaboratively with the BAM/PSM/CSG team to resolve post implementation client queries/issues.


Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.


Key Stakeholders

  • Implementation vertical, Cash Product, Trade Product, Sales, Coverage bankers, Operations, Service, Technology, Channels, Production Support



Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

Job Source: scb.taleo.net

We are a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, Here for good.
Standard Chartered PLC is listed on the London and Hong Kong Stock Exchanges.

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