Business Support Executive (Mandarin Speaker)

We're looking for a Mandarin-speaking Business Support Executive who enjoys working across different functions e-commerce, sales, operations, and partner management.

This is a generalist role at the beginning, where you'll explore multiple areas of the business. After a performance review, you'll be assigned to a specialized position that best matches your strengths (e-commerce operations, sales/BD, partnership management, project coordination, etc.).

Key Responsibilities

• Cross-Functional Operations
• Support daily operations across e-commerce, sales, marketing, and internal teams
• Coordinate with cross-border teams (ID/CN/MY/etc.) to ensure smooth workflow
• Assist in executing campaigns, projects, and business initiative
  
  

Partner & Merchant Support

Communicate with Chinese-speaking partners, suppliers, and teams

Support onboarding, follow-ups, and relationship management

Help prepare simple proposals, materials, or documents for partners

Data, Reporting & Documentation

• Maintain and update trackers, spreadsheets, and internal reports
• Assist in preparing presentations, summaries, and business reviews
• Ensure documentation and SOPs are organized and updated
• Administrative & Communication Support
• Manage schedules, coordinate meetings, and prepare meeting minutes
• Translate documents or messages when needed (as part of operations, not a full translator role)
• Act as a bridge between departments to ensure smooth information flow
  

Requirements

• Proficiency in Mandarin (spoken & written) and English.
• Bachelor's degree in Business, Communications, or a related field.
• Strong organizational and multitasking skills.
• Professional demeanor with excellent communication and interpersonal skills.
• Flexible and adaptable to support a wide range of tasks.
• Prior experience in cross-departmental coordination or supporting C-level executives is a plus
• Prior experience in e-commerce/digital platform is a plus