Business Process & Compliance Specialist

About Bukalapak

Bukalapak is a leading Indonesian technology company dedicated to empowering small and medium-sized enterprises (SMEs). We are committed to creating a fair economy for everyone, driving innovation, and contributing to the growth of society. At Bukalapak, you'll be part of a dynamic and passionate team making a real impact.

About the role

As a Business Process Compliance Specialist, you'll play a crucial role in ensuring our business processes are well-governed, compliant, and aligned with internal policies and regulatory requirements.

Job Description:

IT Governance & Compliance:

• Develop, implement, and maintain IT governance, risk, and compliance frameworks and policies.
• Ensure alignment with industry standards (ISO 27001, NIST, SOC 2, GDPR, etc.) and regulatory requirements.
• Conduct regular IT compliance audits and risk assessments to identify vulnerabilities.
• Develop and manage IT internal control processes to minimize security and compliance risks.
• Provide guidance and training to employees on IT governance, risk, and compliance policies.

IT Risk Management:

• Identify, assess, and mitigate risks related to IT operations, cybersecurity, and regulatory compliance.
• Develop and maintain an IT risk register and track mitigation measures.
• Perform periodic IT risk analysis and provide reports to senior management.
• Support IT incident response planning and business continuity strategies.

IT Policy & Regulatory Compliance:

• Monitor changes in IT laws and regulations affecting the organizations technology operations.
• Collaborate with legal, audit, and cybersecurity teams to ensure compliance with corporate policies and external mandates.
• Liaise with regulatory bodies and auditors to ensure IT compliance and governance objectives are met.
• Maintain documentation and evidence of IT compliance activities.

Reporting & Communication:

• Prepare reports on IT compliance and risk findings, with recommendations for improvement.
• Communicate with senior management regarding key IT risk exposures and regulatory updates.
• Assist in drafting IT policies, procedures, and documentation related to governance and compliance.

Job Requirements:

• Bachelors degree in Information Technology, Cybersecurity, Risk Management, or a related field.
• 3+ years of experience in IT governance, risk, compliance, or audit roles.
• Familiarity with IT compliance frameworks and risk management methodologies.
• Experience in regulatory compliance, IT audits, or cybersecurity governance.
• Strong knowledge of IT risk assessment tools and techniques.
• Professional certifications such as CRISC, CISA, CISM, CISSP, or equivalent (preferred).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work collaboratively across IT teams and with external regulators.

Bukalapak is an Equal Opportunity Employer

Bukalapak is committed to creating a diverse and inclusive workplace. We encourage all qualified individuals to apply regardless of race, religion, gender, age, or disability.