Execute the outreach strategy to identify and acquire high-potential merchants within assigned Non-Electronics categories (e.g., Home & Living, Beauty, Wellness, Automotive).
Support the end-to-end merchant onboarding process, from initial contact to activation, ensuring a seamless and efficient experience.
Merchant Relationship & Growth
Serve as a primary day-to-day contact for a portfolio of Non-EL merchants, building strong relationships and ensuring their needs are met.
Actively promote and onboard merchants for SPaylater acceptance, providing training and support.
Monitor merchant performance data, identify trends, and flag risks or opportunities to the manager.
Operational & Analytical Support
Assist in analyzing merchant performance to help generate insights for growth initiatives.
Prepare regular reports on merchant activity, onboarding status, and campaign effectiveness.
Cross-Functional Coordination
Liaise with internal teams (Product, Marketing, Operations, Legal, Finance) to resolve merchant queries, troubleshoot issues, and ensure process alignment.
Help coordinate merchant-related campaigns and promotions with the marketing team.
Process Improvement
Continuously identify opportunities to improve merchant-facing processes, tools, and communication.
Gather merchant feedback on SPaylater products and relay insights to the product and management teams.
Requirements
Bachelor's degree in any related field. Highly motivated, team player, and target-driven individual.
Excellent interpersonal skills and communication skills, proactive and driven both in English and Bahasa.
2-3 years of working experience in business development, sales or partnership roles. Experience in BNPL, multifinance, or leasing is a strong advantage.
Strong understanding of the retail or service business industry landscape.
Able to multitask, prioritize, manage time efficiently, detail-oriented. strategic thinking and team player.
Self-starter with the ability to work independently
Comfortable working with targets and tight deadlines.
