Business Development (Merchant Acquisition), Digital Product
Job Description
Job Description
- Drive Merchant Acquisition: Acquire and onboard short-tail and mid-tail merchants, while progressively enabling automation and merchant self-onboarding to build a more scalable acquisition model.
- Drive Merchant Performance: Monitor merchant transactions, campaign participation, promotions, and overall performance, and identify actions to improve merchant productivity and transaction growth.
- Identify Growth Opportunities: Use merchant, category, and market insights to prioritize high-potential merchants, categories, and commercial opportunities.
- Shape Merchant Product Development: Partner closely with Product and Marketing to translate merchant pain points into merchant tools, product improvements, automation, and essential features that enable merchants to grow.
- Own Growth Outcomes: Take ownership of acquisition, activation, merchant performance, and campaign KPIs while continuously improving processes to make merchant growth more scalable.
- Direct experience growing a merchant app/platform is mandatory, with hands-on ownership across merchant acquisition, activation, performance, and transaction growth.
- Proven experience managing short-tail merchants at scale is mandatory, with exposure to mid-tail and long-tail merchant management strongly preferred.
- Strong product sense and understanding of the merchant journey, with the ability to identify merchant pain points and translate them into product features, automation, or self-service solutions.
- 3–6+ years of relevant experience in Merchant Growth, Business Development, Partnerships, Commercial, Account Management, or similar roles, with strong analytical, commercial, and negotiation skills.
- Strong cross-functional collaboration and execution skills, particularly with Product and Marketing teams, with professional proficiency in both English and Bahasa Indonesia.
More Info
Key Skills
Cross-functional Collaboration
Merchant Acquisition
About Company
Skills:
Erp, Digital Transformation, Mobile Apps, Feature prioritization, Product Management, Technology Project Management, Product roadmap planning, Analytics Solutions, Web Platforms, Business Analysis, Stakeholder Management, Pos, Marketplace, System Implementation, Cross-functional collaboration, Mis, Product Ownership, CRM