Business Development Manager (Sulawesi)

Job Purpose/Overview

• Develop sustainable business growth by building strong customer and distributor partnerships through effective market development, education and distribution expansion
• The role exists to drive sales performance, expand numeric distribution, and ensure successful distributor execution aligned with company strategy..

Responsibilities

• Develop business growth through new customer recruitment, numeric distribution, and distributor development in assigned area
• Identify and maximize business potential and opportunities across direct customers and distributor-managed accounts
• Build, manage, and monitor distributor performance, including target setting, coverage, stock management, and execution quality
• Collaborate closely with distributors to ensure effective sell-in, sell-out, and in-market execution
• Build strong and sustainable engagement with customers and distributors to grow the Royal Canin ecosystem

Context and Scope

• Transfer Royal Canin Nutrition knowledge through structured and sustainable education to customers, pet owners, and distributor teams
• Work cross-functionally with Telesales, Supply Chain, and internal stakeholders to ensure smooth order-to-delivery processes
• Ensure all the proses from collect order to delivered goods in proper and perfect
• Ensure proper implementation of company standards, pricing, and promotional execution via distributors
• Provide regular market analysis and insights to support business planning and distributor strategy
• Manage customer and distributor objections or complaints by providing effective and timely solutions

Qualifications

• Bachelor's degree in Business, Marketing, Animal Science, or related field
• Proven experience working with or managing distributors is highly preferred
• Experience covering geographically large or remote areas (e.g., Eastern Indonesia) is an advantage
• Strong negotiation, influencing, and stakeholder management skills
• Minimum 3–5 years of experience in sales or business development, preferably in FMCG, nutrition, or distribution-based business
• Strong business development and distributor management capability
• Solid understanding of distributor operating model (coverage, stock, margin, execution)
• High level of ownership, resilience, and adaptability in a dynamic market environment