Execute the outreach strategy to identify and acquire high-potential merchants within assigned Non-Electronics categories (e.g., Home & Living, Beauty, Wellness, Automotive).
Support the end-to-end merchant onboarding process, from initial contact to activation, ensuring a seamless and efficient experience.
Merchant Relationship & Growth
Serve as a primary day-to-day contact for a portfolio of Non-EL merchants, building strong relationships and ensuring their needs are met.
Actively promote and onboard merchants for SPaylater acceptance, providing training and support.
Monitor merchant performance data, identify trends, and flag risks or opportunities to the manager.
Operational & Analytical Support
Assist in analyzing merchant performance to help generate insights for growth initiatives.
Prepare regular reports on merchant activity, onboarding status, and campaign effectiveness.
Cross-Functional Coordination
Liaise with internal teams (Product, Marketing, Operations, Legal, Finance) to resolve merchant queries, troubleshoot issues, and ensure process alignment.
Help coordinate merchant-related campaigns and promotions with the marketing team.
Process Improvement
Continuously identify opportunities to improve merchant-facing processes, tools, and communication.
Gather merchant feedback on SPaylater products and relay insights to the product and management teams.
Requirements
Bachelor's degree in Business, Marketing, Economics, Management, or other related fields from a reputable university. Fresh graduates are welcome to apply.
Demonstrated leadership through internships, student organizations, business case competitions, entrepreneurship, or other extracurricular activities.
Passion for business development, partnerships, and the fintech ecosystem.
Excellent communication, and presentation skills in both English and Bahasa Indonesia.
Strong analytical mindset with the ability to solve business problems using data and insights.
Resilient, adaptable, and comfortable working toward challenging business targets in a dynamic environment.
