Business Continuity Management

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

1. Business Continuity Planning & Governance

• Assist in developing, maintaining, and enhancing Business Continuity Plans (BCP) for all functions.
• Coordinate annual BCM audits, reviews, and readiness assessments.
• Maintain compliance with the Group BCM Policy and Standards, including governance structures and annual activity schedules.

2. Risk Assessment & Planning

• Lead or support the execution of Business Impact Analysis (BIA) and Risk Assessment (RA) to identify critical processes and recovery priorities across business units.
• Develop and maintain Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP) aligned with organizational objectives

3. Crisis Management

• Support Crisis Management Team (CMT) during incidents by act as a key contact during incidents, ensuring activation of continuity plans and communication protocols.
• Assist in maintaining the incident response framework, emergency procedures, and escalation protocols.
• Support crisis management and recovery efforts until normal operations resume.

4. Testing, Drills & Exercises

• Organize and execute BCM drills, tests, and exercises to validate recovery strategies.
• Document outcomes and implement remediation measures for identified gaps.

5. Documentation & Reporting

• Maintain BCM documentation, version control, and evidence repository.
• Prepare regular reports for management on BCM readiness, gaps, and improvements.
• Ensure all BCM materials (SOPs, BCPs, playbooks) are up-to-date and accessible.
• Maintain ongoing liaison with regulators through Compliance teams.

6. Stakeholder Engagement & Training

• Conduct BCM awareness campaigns and training for employees.
• Provide guidance to departments on BCM requirements and best practices.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.