Plan and execute UATs and live tests, partnering with developers and operations team to identify issues, prioritize fixes, and ensure smooth and timely release
Drive product delivery by working closely with Regional PM, QA / testing, and dev to ensure timely and high quality releases
Enable end user through product demos, training sessions, and good documentation to support adoption
Translate business needs into clear product requirements, business case, UX flows, whilst ensuring technical feasibility and proper impact assessment
Collaborate cross-functionally with Operations, Business Development, Shopee Express, Shopeepay to align on product direction
Requirements:
1+ years of experience as Product Management, Technology, or similar roles
Bachelor's Degree in Information Technology, Computer Science or relevant fields is a plus
Working experience in E-commerce, Payment, Return/Refund is a plus
Solid technical background with understanding and/or hands-on experience in Product Development
Effective troubleshooting skills, a great problem solver with the ability to take system problems and structure an action plan
Strong verbal and written communication skills and English speaking is a must to collaborate with regional stakeholders
Ability to work independently or with minimal assistance