Job Description

Business Analyst

You'll be the link between our clients and our developers: understanding how a business actually runs, finding where it gets stuck, and turning that into something the team can build. Experience level is open — we care more about how you think than how many years you've done it.

What you'll do

Learn how a business really operates, through interviews, observation, and process analysis
Find what's inefficient or missing, and work out practical fixes
Run requirements-gathering sessions and walk stakeholders through proposed solutions (Bahasa Indonesia, English, or Mandarin)
Write requirements documents, functional specs, and use cases that developers can pick up and build from
Stay close to the dev team during delivery so the build stays aligned with what was agreed

What we're looking for

Structured thinking — you enjoy taking a messy, half-explained problem and making sense of it
Comfort talking with decision-makers: asking questions, and saying so when something doesn't add up
Business process mapping (BPMN, flowcharts, user journeys), or interest in learning it — we'll help
Strong Bahasa Indonesia and good working English. Mandarin is a plus — just tell us your level

What we offer

Salary depending on level, reviewed annually — fresh graduates are welcome to apply
BPJS Kesehatan and BPJS Ketenagakerjaan, THR
14 days annual leave, plus national holidays
Hybrid working from BSD City
Budget for training and certification — BPMN, Odoo, or anything that makes you better at the work
Laptop provided
Direct access to leadership — on client engagements you'll work with the CEO directly, not through layers of management
Real ownership from the start and direct client exposure, in a team small enough that you'll see the impact of your work