Own and drive the overall driver planning of the ShopeeFood platform, with a strong focus on:
Designing and managing driver pricing strategies, including payouts and bonuses, to align with business goals and change in market conditions.
Leading initiatives to improve driver-related algorithms and products.
Managing profit and loss by optimizing costs with the objective of improving business SOPs (both for drivers & stakeholders).
Improving platform reliability by balancing supply and demand to optimize business profitability and leading initiatives to reduce order cancellations.
Investigate issues in depth, identify their root causes, and translate findings into clear and actionable improvement plans.
Create short and long-term projection based on historical data, market trends, and business assumptions.
Regularly monitor and analyze performance, run experiments to validate new ideas, and convert data insights into concrete strategies that drive measurable results.
Build reports to keep management well-informed on key trends, ongoing initiatives, and recommended next steps.
Collaborate actively with cross-functional teams — both locally and across markets — to develop, align, and execute strategies.
Requirements
Minimum 3 years of experience in business intelligence, strategic planning, or a related field (position is also available for more experienced level).
Previous experience in ride-hailing or food delivery industries is a strong advantage.
Bachelor's degree in a relevant field (e.g., Engineering, Math, Statistics, or Business) from a top-tier university.
Strong problem-solving skills, structured thinking, analytical skills, and enjoy working with numbers.
Curious to deep-dive anomaly or suspicious data and able to generate insights/findings from data to make data-driven decisions.
SQL and spreadsheet proficiency is a must; R/Python programming language is a plus.
Strong stakeholder management & communication skills (Fluent in ID and EN, both written and verbal).
Agile, comfortable working in fast-paced environments and managing multiple projects.
Highly self-motivated, organized, and capable of working independently with minimal supervision.
