BPO Management (Courier Fulfillment) - SPX Express (Rungkut)

2-4 years
5 months ago
Job Description

Job Description:

  • Manage manpower requests by coordinating with vendors and recruitment team
  • Maintain manpower database for turnover report and do gap analysis
  • Manage mitra courier with scope of work such as, but not limited to attendance, request & recap warning letters, and escalate mitra's issue to HRBP
  • Manage BPJS and Private Insurance with scope of work such as, but not limited to reconcile payment, request additional profile, and coordinate if there is accident
  • Do invoice reconciliation


  • Diploma or Bachelor Degree (S1) in Industrial Engineering / Management / Law or relevant field
  • Min. 2 years of work experience in HR Admin / Vendor Management / Relationship Management
  • Strong written and verbal communication skills and analytical thinking
  • Excellent with Ms. Excel/ Google Sheets (VLOOKUP, SUM IF)
  • Able to work under pressure at a fast-moving working pace
  • Enjoy roles that revolves around vendor management & doing repetitive daily operation
  • Willing to be employed under contract employment
  • Willing to traveling
  • Willing to be placed at Rungkut with full 5 working days WFO

Job Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

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