Job Description

Company Description 23 Semarang Shopping Center is a contemporary retail destination offering an urban lifestyle experience in the heart of Semarang. With its modern architectural design and thoughtfully integrated green open spaces, it provides a comfortable and vibrant environment for visitors. The center serves as a refined hub for fashion, dining, and leisure, attracting a diverse mix of tenants and customers. Team members at 23 Semarang Shopping Center contribute to a dynamic, customer-focused atmosphere that supports both local and international brands.

Role Description The Billing and Collection Executive is responsible for managing tenant billing processes and ensuring timely collection of payments for the shopping center. This contract, on-site role based in Semarang includes preparing and issuing invoices, tracking payment status, and following up with tenants regarding outstanding balances. The role involves reconciling accounts, updating financial records, and coordinating with internal departments to resolve billing discrepancies. The executive will also support reporting activities, assist with payment plans or adjustments as needed, and maintain clear, professional communication with tenants to uphold positive relationships and compliance with financial policies.

Qualifications

Candidates should possess strong numerical, billing, and basic accounting skills to handle invoicing, payment tracking, and account reconciliation.
Candidates should possess proficiency in office productivity tools (such as spreadsheets and billing systems) and accurate data entry skills for maintaining financial records.
Candidates should possess effective communication and negotiation skills to follow up on collections, clarify billing issues, and maintain professional tenant relationships.
Candidates should possess strong organizational and time-management skills to manage multiple accounts, meet deadlines, and support routine financial reporting.
Candidates should possess attention to detail and problem-solving skills to identify discrepancies, ensure accuracy, and support compliance with company policies.
Relevant experience in billing, collections, finance, or administration within retail, property management, or a related sector is beneficial.
A diploma or degree in finance, accounting, business administration, or a related field is preferred, or equivalent practical experience.
Ability to work on-site in Semarang and collaborate with cross-functional teams in a diverse, customer-focused environment.