Organization- Grand Hyatt Bali
Summary
At Hyatt, we believe in the power of belonging of making people feel at home no matter where they are in the world. Join a team that is making travel more human. Here, everyone's role matters. Opportunities are yours to shape. At the heart of Hyatt is our shared belief that hospitality is more than just a job it's a career for people who care.
Now we are looking for a dynamic, outgoing, and enthusiastic Barista with a strong background and experience in Food & Beverage to join our energetic, enthusiastic, and passionate team at Grand Hyatt Bali.
As a Barista, you will be responsible for:
- Maintaining positive guest and colleague interactions with good working relationships.
- Ensuring the delivery of brand promise and providing exceptional guest service at all times.
- Ensuring that minimum brand standards have been implemented.
- Embracing all Touches of Hyatt and the Food and Beverage Top 20.
- Preparing and serving a variety of coffee beverages and non-coffee drinks according to standard recipes and presentation guidelines.
- Presenting menu items, answering enquiries, and making recommendations to guests regarding beverages and light food offerings.
- Ensuring cleanliness, hygiene, and proper maintenance of coffee equipment and work areas.
- Ensuring high standards of personal presentation and grooming at all times.
- Handling cashiering responsibilities if required and supporting daily outlet operations.
Qualifications
- Minimum 12 years of experience as Barista in a hotel, caf, or high-volume restaurant, preferably with an international brand.
- Strong knowledge of coffee preparation techniques, espresso machines, and beverage presentation.
- Passionate about coffee culture, service excellence, and guest engagement.
- Strong customer service, communication, and interpersonal skills are a must.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Eloquent in English communication in both written and spoken.
- Highly conscientious, reliable, and team-oriented.
- Diploma in Hospitality or other relevant fields will be an advantage.
