B2B Telesales Executive

Telesales is responsible for supporting sales activities through data management and reporting, handling client administrative needs such as quotations and invoicing, and ensuring smooth sales operations. The role also involves prospecting, cold calling, and following up with potential customers to generate new business opportunities, while maintaining good communication with customers to support the achievement of company targets.

Qualifications

• Minimum bachelor's degree or equivalent.
• At least 1 year of experience in telemarketing or telesales, preferably in the technology or SaaS industry.
• Strong verbal communication skills and active listening abilities.
• Familiarity with CRM software and telemarketing tools. Basic knowledge of technology products or software is a plus.
• Ability to build relationships and interact with various types of customers.
• Ability to work under tight targets and show initiative to achieve and exceed them.

Job Description

• Contact potential customers via phone to introduce our technology products.
• Identify prospects needs and problems, and offer appropriate solutions through our products and services.
• Maintain and update the prospect database regularly within the company's CRM system.
• Schedule appointments or product demos between prospects and the sales team.
• Achieve and exceed daily, weekly, and monthly call targets.
• Gather and provide feedback regarding products and telemarketing approaches to management.
• Collaborate with the sales and marketing teams to ensure a smooth transition from prospect to customer.