B2B Key Account Lead
B2B Key Account Lead
Alva- Posted 21 hours ago
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Job Description
- Lead and manage strategic relationships with key accounts to strengthen partnerships and drive long-term business growth
- Develop and execute account strategies to achieve revenue targets, business objectives, and customer satisfaction
- Identify new business opportunities within existing accounts and expand customer portfolios through upselling and cross-selling
- Build and maintain strong relationships with key stakeholders and decision-makers to support business development
- Lead commercial negotiations, develop proposals, and manage pricing discussions to maximize business value
- Monitor account performance, sales progress, and customer engagement using data-driven insights
- Prepare account plans, sales forecasts, and performance reports to support strategic decision-making
- Collaborate with cross-functional teams to ensure effective service delivery and alignment with customer needs
- Address customer concerns, resolve escalations, and ensure a high level of customer satisfaction and retention
- Track market trends, customer needs, and competitor activities to identify growth opportunities and strengthen account strategies
- Lead account management activities and support team collaboration to achieve overall business targets
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