Department: Revenue Management
Reports To: Senior Manager, IHG Revenue (RMH)
Location: Remote / Multiproperty support
Role Purpose
The Portfolio Revenue Manager (PRM) is responsible for driving optimal revenue performance across an assigned portfolio of hotels by embedding datadriven strategies, IHG revenue ways of working, and tactical commercial initiatives. This role leads revenue strategy development, implementation, and evaluation across pricing, demand analysis, yield optimization, segmentation, business mix, and selling tactics while providing direct support to Company Managed Hotels (CMH) to maximize revenue and profit streams.
The PRM also supports regional leadership by delivering strategic programs, performance insights, process improvements, training, budgeting support, and the deployment of tools and resources that improve competitive performance for hotels.
Key Responsibilities
Hotel Revenue Leadership
- Serve as the direct revenue leader for 26 hotels, conducting daily, weekly, and monthly revenue generation calls depending on hotel service level.
- Maintain expertise across all IHG revenue systems, tools, and processes for self and direct reports.
- Stay informed of industry and market trends to proactively drive performance improvements across assigned hotels.
Strategy Development & Execution
- Develop, implement, and assess revenue strategies covering pricing, demand forecasting, selling strategies, segmentation, yield optimization, and business mix management.
- Drive adoption of new systems, tools, programs, and system releases while ensuring teams are trained and aligned.
- Lead or participate in strategic initiatives and projects as required.
CrossFunctional Collaboration
- Work closely with RSPD, Senior PRMs, and crossfunctional teams to share best practices, improve deliverables, and support business needs across tools, data, reporting, and processes.
- Provide business insights to commercial teams on hotel performance, trends, and future outlook.
- Attend portfolio reviews with commercial teams as required.
Talent Development & Leadership
- Support the Director in managing the IHG Revenue (RMH) P&L.
- Build the talent pipeline across RMH through coaching, development, and leveraging team strengths.
- Promote IHG's Winning Ways and Growth Behaviors: Move Fast, Think Return, Talk Straight, Build One Team.
Operational Support
- Support New Hotel Opening Process (NHOP) setup, directly or through team members.
- Provide guidance to areamanaged hotels not currently in the program when required.
- Uphold the RMH team's reputation as the preferred resource for revenue performance solutions.
Required Skills & Experience
Education
- Bachelor's degree in Hotel Management, Business, Statistics, Marketing, Finance, or related field, or equivalent combination of education and relevant experience.
Experience
- 35 years of progressive experience in hotel operations, revenue management, or cluster revenue management. Cluster experience preferred.
- Proficiency in central reservation systems and revenue management systems.
- Solid understanding of pricing strategy, yield management optimization, and forecasting techniques.
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You'll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there's Room for You at IHG.
Over recent years, we've transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That's why here at IHG, we give our colleagues flexibility and balance working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that's why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
