Assistant Restaurant Manager

Company Description

Tucked away along the sacred Ayung River, Fivelements Retreat Bali is a celebrated wellness sanctuary where nature and ancient Balinese traditions come together in quiet harmony. Internationally acclaimed for its holistic approach to wellbeing, the retreat offers a nourishing culinary journey, time-honoured healing rituals, and serene spaces designed for deep rest and renewal. With the distractions of modern life gently set aside, each moment invites presence, peace and the graceful unfolding of transformation.

Responsibilities Include

• Assist the Restaurant Manager in overseeing daily restaurant operations
• Ensure smooth service during all shifts (breakfast, lunch, dinner)
• Ensure guests receive consistent, high-quality service
• Handle guest complaints professionally and resolve issues promptly
• Assist in preparing staff schedules and shift rosters
• Ensure adequate staffing levels based on business needs

Requirements

• Minimum 25 years of experience in food & beverage service or restaurant operations
• Prior experience in a supervisory or leadership role is preferred
• Strong understanding of restaurant operations and service standards
• Knowledge of food & beverage products, menu engineering, and service flow
• Strong communication and interpersonal skills
• Ability to handle guest complaints professionally and calmly
• Strong guest-oriented mindset with attention to detail
• Ability to deliver consistent, personalized, and memorable guest experiences

We look forward to hearing from you. Please send your resume to: The Director of People & Culture at [Confidential Information] and CC to [HIDDEN TEXT] | +6287779244876