Organization- Alila Seminyak
Summary
Assistant Restaurant Manager responsible for the managing the daily opportunities required by strong leadership, and manage the day-to-day operation of hotel outlets . This position is also ultimately responsible for the quality of service provided.
- Ensure a high level of service excellence to enhance the overall guest experience.
- Address guest feedback and concerns promptly and professionally.
- Recruit, train, and supervise restaurant staff, emphasizing the importance of outstanding guest service.
- Assist in managing daily restaurant operations, including opening and closing procedures.
- Ensure the menu meets brand standards and is consistent in quality and presentation.
- Collaborate with the kitchen staff to ensure timely food preparation and presentation.
- Address food-related concerns and quality issues promptly.
- Assist in managing the restaurant&aposs online presence and social media accounts
- Ensure compliance with health and safety regulations and food safety standards
- Work closely with other hotel departments to ensure a seamless guest experience, such as coordinating with the front desk for reservations and guest preferences.
Qualifications
The successful candidate will meet the following criteria:
- A Diploma or Degree in hospitality or similar
- Self-motivated with strong leadership, communication and administration skills.
- A passion for F&B and pride in ensuring a high level of guest satisfaction
- Fluent in English and Bahasa Indonesia
- Previous experience in restaurant management, preferably within a hotel setting.
- Knowledge of food and beverage operations, including bar service.
- Familiarity with restaurant management software and hotel property management systems.
- Ability to work under pressure and adapt to changing guest demands.
- Flexibility to work evenings, weekends, and holidays as required .
- Understanding of brand standards and a commitment to upholding them.
