Assistant Manager Business Development

ABOUT THE ROLE

redBus is the leading online bus ticketing platform in Indonesia, connecting millions of travelers with bus operators nationwide. As we continue to strengthen and scale our bus supply network, this role is at the heart of driving growth in the Greater Jakarta and West Java markets.

You will identify, onboard, and grow partnerships with bus operators, drive adoption of redBus's digital tools and products, and work cross-functionally with Product, Tech, and Analytics teams to improve partner performance and market share. This is a high-impact role suited for someone who is execution-driven, comfortable owning revenue targets, and enjoys building strong, long-term partnerships in a fast-moving industry.

KEY RESPONSIBILITIES

• Own and execute business planning for sales and partner channels for redBus in the assigned territory, driving both strategy and on-the-ground execution.
• Identify, onboard, and develop new client and supply partner relationships in the bus industry, while maintaining and growing existing partnerships for the long term.
• Take full ownership of achieving budgeted revenue targets from the partner channel.
• Partner with cross-functional teams, such as Product, Tech, Customer Support, and Analytics; to drive effective product interventions and operational execution that support business growth.
• Analyze performance and market data to generate actionable insights and share recommendations with internal and external stakeholders.
• Design and implement processes, tools, and training programs to help partners (Business Owners/operators) improve their operations and enhance their overall experience with redBus.
• Monitor Service Level Agreements (SLAs) with partners and coordinate with internal teams to ensure consistent delivery.
• Track the competitive landscape and proactively plan interventions to grow redBus's market share.
• Identify core process gaps and define metrics to track and achieve improvement objectives.

WHO WE'RE LOOKING FOR

• Bachelor's Degree in Management, Marketing, Communications, or a related field. A Master's Degree is a plus.
• 4-6 years of experience in Business Development, Sales Management, or Product/Category Management, ideally within e-Commerce, Technology, Telecom, Retail, or Hospitality industries.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.
• Strong negotiation and stakeholder influencing skills.
• Detail-oriented with strong analytical aptitude and comfort working with data to drive decisions.
• Execution-oriented mindset with the ability to manage multiple priorities and complex situations.
• Technical aptitude and working understanding of e-commerce/marketplace business models.
• Location: Jakarta. Willingness to travel as per business requirements.