The Assistant Chief Security is responsible for ensuring the safety and security of guests, staff, and property within the waterpark.
Oversee and develop security policies, coordinate emergency responses, manage security personnel, and ensure compliance with safety regulations to provide a secure and enjoyable environment for all guests and employees.
Ensure the safety and security of everyone within the waterpark premises.
Direct responsibilities:
Carry out daily duties in determining policies related to security operations, public order, and emergency prevention, as well as ensuring proper execution of security functions.
Conduct regular security risk assessments and develop appropriate mitigation strategies.
Implement and supervise the execution of Standard Operating Procedures (SOPs).
Supervise the performance and execution of duties carried out by all Security Team Members.
Conduct coaching, training, and disciplinary development for all Security Team Members under their supervision.
Plan and organize safety and security activities regularly as part of human resource development to create a safe, comfortable, peaceful, and dynamic environment.
Organize and oversee all Security Department operations through the respective Security Supervisors / Assistant Supervisors.
Provide periodic reports (weekly and monthly) to management regarding safety and security operations, personnel development, supervision, and overall control of Security Team Members.
Monitor the implementation of all security activities and operations in general.
Conduct performance evaluations for each Security Supervisor and all Security Team Members under their supervision.
Provide recommendations and suggestions to management to further develop the safety and security system in alignment with the Company's Vision and Mission.
Delegate duties and authority to the Security Supervisors in the execution of daily and special assignments.
Organize coordinated reporting activities and data preparation as a communication bridge for information and instructions from Management to all Security Team Members.
Coordinate together with the Security Manager with local authorities, community leaders, and other related parties to maintain and improve external relationships.
Take initial action in resolving operational issues occurring in the field and report to the General Manager on matters that require further direction or escalation.
Adhere to and enforce all company policies, procedures, rules, and regulations established within the park to achieve the highest level of operational consistency and guest service excellence.
Relations
Conduct periodic reports, both verbally and in writing, to the Head of Department regarding all aspects of safety and security, including other related responsibilities.
Establish and maintain good working relationships with other departments.
Perform special duties as assigned by the Manager / Management.
General
Provide accurate information regarding all facilities available within the Park.
Cooperate and maintain good relationships with fellow employees and superiors.
Be prepared to undertake additional responsibilities as required to support the overall objectives mentioned above.
Qualifications:
Minimum of 15 years of experience in a safety and security role, preferably within the hospitality industry.