NAILOOK is #1press on nails brand in indonesia,fashion-focused press-on nail retail brand currently operating five physical stores in Jakarta.
As our brand and retail network continue to grow, we are looking for a results-driven Retail Area Manager with strong multi-store management capabilities. This role will be responsible for improving store performance, developing our retail teams, and ensuring consistent operational standards across all locations.
Key Responsibilities
1. Sales Performance Management
2. Multi-Store Operations Management
3. Team Management and Training
4. Inventory and Loss Prevention
5. Customer Experience and Brand Management
6. Data Analysis and Reporting
Qualifications
- Diploma or bachelor's degree, preferably in Retail Management, Business Administration, Marketing, or a related field.
- At least three years of experience in the retail industry, including a minimum of one year in multi-store management, area supervision, store management, or an area manager role.
- Experience in beauty, fashion, accessories, lifestyle, or focused consumer brands is preferred.
- Proven experience managing store managers and frontline retail sales teams.
- Strong knowledge of sales target management, staff scheduling, performance evaluation, inventory control, and store SOPs.
- Strong data-analysis skills and proficiency in Excel or Google Sheets.
- Able to communicate, read, and prepare work-related reports in English.
- Mandarin Chinese proficiency is highly preferred and will receive priority consideration.
- Fluent in Bahasa Indonesia, with the ability to communicate effectively with store employees, customers, and shopping mall management.
- Strong leadership, execution, accountability, and problem-solving abilities.
- Willing to work according to retail operating hours and visit stores or handle urgent matters on weekends and public holidays when necessary.
- Able to travel between different store locations within Jakarta.
