Apprenticeship - Customer Insights

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Descriptions :

• Support customer data projects assist our data wizards in analyzing customer behavior, profiling, segmentation, and campaign performance.
• Work with real databases use SQL to extract, clean, and prepare customer data for reporting and analysis.
• Turn numbers into stories help translate data into actionable insights that support business decisions and customer strategies.
• Build / manage dashboards and visuals using Excel and, if you're familiar, Power BI to make data easy to understand and share.
• Collaborate with other teams occasionally support engagement or loyalty programs by preparing datasets, performance trackers, or campaign insights.

Job Requirements :

• Recent graduates or final-year student (with no active classes) majoring in Mathematics, Statistics, Computer Science, or a related field.
• Proficient in SQL able to join, filter, and query large datasets with confidence.
• Skilled in Microsoft Excel, including pivot tables and basic data manipulation.
• Analytical mindset enjoys digging into data, spotting trends, and making sense of numbers.
• Experience using Power BI to build dashboards or data visualizations.
• Familiarity with Python or R for data analysis.
• Exposure to customer segmentation or marketing analytics through projects or coursework.
• Able to commit for 6 months internship period.
• Willing to follow hybrid regulation WFO (3x) & WFH (2x) in South Jakarta.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.