Are you interested in how software actually works behind the scenes and enjoy helping people solve problems Do you want hands-on exposure to real SaaS products used by real businesses while learning QA, documentation, and client communication
WinTech is a leading enterprise IT solutions consulting firm headquartered in Jakarta, Indonesia. Our solutions span through all industries and various business sizes, solving common industry problems all the way to customized workflows.
Responsibilities:
- Perform manual QA testing on web and mobile applications.
- Test new features, verify bug fixes, and identify edge cases.
- Write clear, structured bug reports with reproduction steps, screenshots, and expected behavior.
- Assist in maintaining API documentation and internal technical documentation.
- Help ensure basic coding and documentation standards are followed.
- Communicate with clients to understand reported issues and clarify symptoms.
- Follow up on bug status and keep records organized and up to date.
- Work closely with engineers, product, and QA to support smooth issue resolution.
- Use tools like ClickUp, Postman, and documentation platforms to track work clearly.
- Learn how real software products are tested, maintained, and supported in production.
Qualifications:
Must-haves
- Strong attention to detail you notice inconsistencies and small issues.
- Basic understanding of how software works (frontend, backend, APIs at a conceptual level).
- Familiarity with REST APIs and basic API concepts (endpoints, requests, responses).
- Comfortable communicating with clients in a clear, polite, and professional manner.
- Able to document issues clearly and follow structured processes.
- Willingness to learn fast and take responsibility for assigned tasks.
Highly valued
- Experience with manual QA testing (academic, internship, or personal projects).
- Familiarity with tools like Postman, Swagger, or API documentation platforms.
- Basic understanding of software development workflows (Git, environments, staging vs production).
- Experience writing documentation, SOPs, or technical notes.
- Previous internship, support, or tech-related experience.
Benefits:
- Hands-on exposure to real SaaS products used by real customers.
- Learn QA, documentation, and technical communication in a real startup environment.
- Work closely with engineers, product, and the founder.
- Build a strong foundation for future roles in QA, product, or engineering.
- Supportive, fast-paced team with clear learning opportunities.
Please feel free to contact us for more information at [Confidential Information]
