AI Transformation Specialist

Shopee

Indonesia

1-3 Years

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Posted 2 months ago
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Job Description

Job Description:

Identify AI opportunities in Operations workflows (productivity, quality, cost, risk).
Design and support rollout of AI use cases, Standard Operating Procedures, and playbooks for Operations teams.
Run demonstrations, training, and onboarding sessions to increase AI tool adoption.
Coordinate cross-functional AI initiatives (planning, follow-ups, timelines, status).
Collect user feedback and performance data to improve AI solutions.
Help define and track Key Performance Indicators for AI adoption and impact.
Support basic AI governance activities (usage guidelines, guardrails, documentation)

Requirements:

Bachelor's degree or above, preferably in Business Analytics, Statistics, Engineering, or related fields
Min 1 year of experience in HR, Operations, Business Operations, Project Management, Business Analysis, or related functions
Exposure to HR domains (e.g. HRBP, Talent Acquisition, People Analytics, or HR Operations) is a plus
Project coordination skills, with the ability to manage timelines, track deliverables, and follow up with stakeholders effectively
Good business acumen, with the ability to understand workflows, identify pain points, and define success metrics
Comfortable working with data (e.g. spreadsheets, dashboards), with the ability to analyse and derive actionable insights
Basic understanding of AI products and concepts (e.g. capabilities and limitations of LLMs, common business use cases)
Communication and stakeholder management skills, with the ability to collaborate across diverse teams

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About Company

ShopeeJob Source: careers.shopee.sg

Shopee Pte. Ltd. is a Singaporean multinational technology company that specialises in e-commerce. The company was launched in Singapore in 2015, before it expanded abroad. As of 2021, Shopee is considered the largest e-commerce platform in Southeast Asia with 343 million monthly visitors.

Job ID: 144746731

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