AI Enablement Manager
Job Description
What You'll Do
- Support the process of translating client and business requirements into clear product requirements, use cases, and solution scopes.
- Work with Product and Engineering teams to help define requirements and track features from concept through implementation.
- Help develop and document product requirements, workflows, use cases, and solution designs.
- Assist Sales and Business teams in preparing RFPs, proposals, client presentations, PoCs, and solution demos.
- Learn to identify how AI, conversational AI, voice bots, chatbots, NLP, or automation can solve clients operational challenges and create measurable value.
- Join client, partner, and internal stakeholder discussions to gather feedback and support continuous improvement of AI solutions.
- Help monitor implementation and adoption, flagging gaps and supporting fixes with the relevant teams.
- Contribute to building internal knowledge and best practices so teams and clients can better understand and use our AI products.
Requirements
- 2-3 years experience in related field
- Fresh graduate from reputable university are welcome
- Excellent English communication skills, both written and verbal — you'll be working directly with clients and cross-functional teams.
- Strong interest in technology, product, and client-facing work, with the ability to pick up technical concepts quickly and communicate them clearly.
- Naturally curious, proactive, and comfortable navigating ambiguity in a fast-paced, cross-functional environment.
- Strong interpersonal and stakeholder management instincts — confident presenting ideas to both technical and business audiences.
Nice-to-Have
- Prior internship, project, or organizational experience in product management, tech consulting, customer success, or AI/conversational AI is a plus.
- Exposure to AI/ML concepts, chatbots, or automation tools through coursework, personal projects, or competitions.
