Admission Executive for Indonesia Market

Company Description

Prep is a global EdTech startup with offices in Silicon Valley, Singapore, Vietnam, Thailand, and now we are expanding to Indonesia. Named Edtech Asia's Most Innovative Potential application of AI in Education (2023) and Global EdTech Awards Finalist by Bett (2024), Prep has supported hundreds of thousands of learners in reaching their goals with our award-winning AI-powered language learning and test preparation platform that delivers more than 90% score prediction accuracy, personalized learning paths, thousands of interactive lessons, and over 1000 real-time mock tests. 

Job Description

Admission Executive

We are looking for an Admission Service Executive who will play a crucial role in guiding prospective customers through the admission process, providing information about our programs, and ensuring a smooth and supportive experience from initial inquiry to enrollment for Indonesian learners.

• Location : Jakarta, Indonesia
• Department : B2C - Learning Service Department
• Reports to : Learning Service Lead
• Type : Full-Time
• Working hours : 5 days a week (8 hours per day)
• Office : Chubb Square 8th Floor - Jalan MH Thamrin No. 10 - Jakarta
• Salary : IDR 8,000,000

 Key Responsibilities

1. Prospective Customer Engagement: Respond to inquiries from prospective customers via phone, email, chat, and in-person.
2. Admissions Process Management: Assist prospective customers with the application process, ensuring all required documentation is complete and submitted in a timely manner.
3. Relationship Building: Build strong relationships and follow up with prospective customers to ensure a high conversion rate from inquiry to enrollment.
4. Collaboration and Coordination: Work closely with the Sales Manager as well as other departments to support promotional activities and events aimed at increasing enrollments.
5. Data Management and Reporting: Prepare regular reports on admissions activities, conversion rates, and other key metrics.

Requirements:

1. Experiences

• Minimum 2 (two) year of experience in sales and/or marketing (preferably in the Education sector)
• Preferably those who can offer proven record of sales performance

1. Skills

• Ability to communicate convincingly to prospects with education contexts
• Ability to communicate in English (minimum level CEFR B2)
• Ability to use CRM and Google Workspace features, tech-savvy is highly required
• Eager to learn initiatively, critical thinker, and results-driven
• Having positive attitude

1. Others

• Possess a Higher Education Degree
• Reside in Jabodetabek area
• Willing to work in shifts (09:0018:00 and/or 13:0022:00)
• Utilize personal device for working

Benefits: 

• Performance-based incentives.
• Opportunities for professional development and career advancement.
• Opportunity to be part of a regional EdTech expansion
• Supportive and collaborative work environment.
• Annual Increment (As per company policy).
• Bonus (As per company policy).
• Leave Entitlement (As per Indonesia's regulations)