Administrative Support Specialist

Administrative Support Specialist

Location: Jakarta, Indonesia (On-site)

Company: SingleInterface

Company Description

SingleInterface is Asia's largest AI-Powered Retail Tech Platform, specializing in driving growth for multi-location brands by enhancing their visibility and consumer engagement at the local level. Its innovative platform optimizes brand discovery, customer interaction, and omnichannel experiences, helping businesses expand revenue through actionable insights.

Serving over 400 brands across diverse sectors including retail, food & beverage, telecommunication, automotive, banking, and education, SingleInterface operates across Asia and the Middle East. Recognized by Deloitte as one of the Fastest-Growing Technology Companies and certified as a Great Place To Work, SingleInterface is dedicated to empowering brands to achieve local success.

Role Description:

This is a full-time, on-site role for an Administrative Support Specialist located in Jakarta, Indonesia. This role will be responsible for supporting the daily administrative operations of the Indonesia team, managing schedules and calendar coordination for the Country Manager, and ensuring smooth internal coordination across functions.

The ideal candidate will also support the Sales and Customer Success teams with administrative documentation, reporting preparation, and presentation materials, including simple visual content creation using Canva. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities:

• Manage and coordinate the Country Manager's calendar, meetings, schedules, and internal appointments.
• Handle daily administrative and operational tasks to support internal team efficiency.
• Prepare, organize, and maintain business documents, reports, contracts, proposals, and internal records.
• Provide administrative support to Sales and Customer Success teams, including document preparation, proposal formatting, quotations, and account-related paperwork.
• Assist in creating simple visual materials and presentations using Canva for internal and external business needs.
• Coordinate internal meetings, follow up on action items, and ensure smooth communication across departments.
• Support office administration and ensure proper documentation management.
• Assist with data entry, filing, reporting, and tracking administrative processes.

Qualifications:

• Bachelor's degree in Business Administration, Management, Communication, Marketing, or a related field.
• 2–4 years of working experience in administrative support, executive assistance, operations support, or similar roles.
• Strong organizational and time management skills with the ability to multitask effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office / Google Workspace for documentation and reporting.
• Familiarity with Canva for creating simple presentation and visual materials.
• High attention to detail, proactive mindset, and strong sense of ownership.
• Ability to work independently while collaborating effectively with cross-functional teams.

Preferred Qualifications:

• Prior experience supporting leadership/executive calendar management is a plus.
• Experience supporting Sales, Customer Success, or commercial teams is advantageous.
• Comfortable working in a fast-paced technology or startup environment.

What We Offer:

• Opportunity to work in one of Asia's fastest-growing retail technology companies.
• Collaborative and dynamic work environment.
• Career growth opportunities in a fast-paced organization.
• Exposure to regional teams and leading enterprise brands.

Interested candidates are welcome to apply by sending their CV to [Confidential Information] with subject: Administrative Support Specialist Role