We're looking for a detail-driven Accounts Receivable Specialist (B2C) to manage our high-volume financial transactions. If numbers, precision, and customer-centric collaboration excite you, join us to help ensure every transaction is processed with excellence and accountability.
What You'll Do
- Manage the full high-volume accounts receivable cycle, from processing consumer invoices to tracking daily retail payment collections.
- Interact directly with customers to resolve billing inquiries, payment failures, and disputes while maintaining a positive brand relationship.
- Reconcile daily sales and merchant processor statements (payment gateways, credit cards, e-wallets) to minimize discrepancies and bad debt.
- Utilize accounting software and advanced Excel skills to manage refunds, chargebacks, and optimize transactional workflows.
What We're Looking For
- Bachelor's degree or Diploma in Finance, Accounting, Economics, or a related field.
- Minimum 2 years of experience in high-volume accounts receivable, retail billing, or collections.
- Proficient in Microsoft Excel; experience with ERP systems, POS systems, or payment platforms (e.g., Stripe, PayPal) is a plus.
- Strong attention to detail in reconciling large datasets and processing consumer refunds.
- Excellent communication and empathetic problem-solving skills for handling consumer disputes.
- Familiarity with consumer credit control, chargeback management, and B2C collections procedures.
