About the Job
As an Accounts Receivable Officer, you are responsible to manage tenant billing and collections within a retail mall environment. This role focuses primarily on ensuring timely collection of rental, service charge, promotional levy, utilities, turnover rent, and other related charges from retail tenants.
Job Responsibilities:
- Monitor tenant accounts to ensure timely payment of rent, CAM charges, utilities, and other fees.
- Proactively follow up on overdue accounts via phone calls, emails, and formal notices.
- Issue reminder letters, demand notices, and statements of account.
- Negotiate and structure payment plans where appropriate.
- Escalate delinquent accounts to management or legal representatives when required.
- Maintain detailed records of all collection activities.
- Generate and distribute invoices, rental statements, and debit notes.
- Allocate incoming payments accurately and promptly.
- Reconcile tenant ledgers and resolve discrepancies.
- Process credit notes, adjustments, and refunds as needed.
- Prepare monthly AR aging reports and highlight high-risk accounts.
- Respond to tenant queries related to billing and payments.
- Prepare weekly and monthly collection performance reports.
- Assist with month-end closing and audit requirements.
- Ensure compliance with lease agreements and company credit policies.
- Support legal proceedings related to debt recovery when necessary.
Job Requirements:
- Bachelor's degree in Accounting, Finance, or a related field.
- 1-3 years of experience in an Accounts Receivable or finance support role, preferably with a focus on collection.
- Fresh graduates are welcome to apply.
- Experience with ERP systems (e.g., SAP, Oracle, NetSuite, Microsoft Dynamics) is an advantage.
- Proficient in Microsoft Excel and other Office applications.
About Kawan Lama Group
Established in 1955, Kawan Lama Group is a multi-sector group of companies who are constantly innovating for improving the quality of lives. Manages 28 brand portfolios operating in six different sectors: Commercial & Industrial, Consumer Retail, Food & Beverages, Property & Hospitality, Manufacturing & Engineering, and Commercial Technology. Aiming to be more than family business - but beyond that, we are business for families, we carry the mission to bring values for betterment of lives through business development and continuous growth.
