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Account Manager (IT)

Account Manager (IT)

bumi amartha teknologi mandiri
3-5 Years
Not Disclosed
  • Posted 15 days ago
  • Be among the first 10 applicants

Job Description

  • Responsible for IT sales account management for assigned clients, including negotiating contracts and agreements to maximize client satisfaction
  • Develop and maintain knowledge of the client's IT environment using knowledge and understanding of small and medium business IT challenges and solutions
  • Identify current and future client business requirements and match their IT structure to these needs.
  • Collaborate with Engineers to design comprehensive IT solutions to meet client goals and objectives
  • Act as a liaison between the client, sales, and service delivery to ensure projects are completed on time and efficiently
  • Effectively communicate to IT decision-makers the business impact of technology and the benefits of recommended solutions
  • Conduct Strategic Business Review meetings with executives
  • Act as the first point of contact for all matters specific to assigned clients and respond to customer needs, questions, issues, and service opportunities
  • Build and maintain relationships with clients that foster your role as a trusted strategic technology consultant/advisor
  • Own end-to-end client satisfaction

Minimum Qualifications

  • Background in sales and information technology with minimum 3 years of experiences
  • Ability to consult clients on applications and processes
  • Ability to tie IT strategy to business goals by understanding the clients business needs, management structure, and IT budgeting process
  • Excellent communication skills with the ability to interact with C-level resources and their staff
  • Able to thrive in environments with ambiguity, multiple priorities, and changing client needs
  • Energetic self-starter with the desire and ability to grow in the position
  • Ability to work autonomously and as part of a team to determine work priorities, proposals, timelines, and changing work demands
  • Ability to work collaboratively and effectively in a cross-team environment to support the client

More Info

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Key Skills

IT sales account management