Servicenow, SLA, ITOM, Application Security, automation, Virtual Assistant, KPI, self-heal, endpoint infrastructure, XLA, self-service, Service Desk, CSAT

Scrum, Agile, Request Management, Itil, Financial Reporting, Process Automation

sap wm ewm , Service Level Management, Servicenow, SAP, Sap Pp, Erp, SAP PM, It Service Management, Sap Co, Capacity Management, Problem Management, Sap Qm, Sap Mm, Change Management, Sap Ariba, Sap Sd, Cmdb, Incident Management, SAP PS, Service Continuity Management, Reporting Solutions, monitoring platforms, ITIL Foundation certification, Sap Fi

SAP, Power Bi, Microsoft Excel, Salesforce, Pmp, ERP systems, Six Sigma, data visualization tools

End User Computing (EUC) Management, Technical Consulting, Powerbi, PowerShell, Xml, Automation, Sql, Analytics, Project Management, Nexthink