Job Purpose/Overview

Develop sustainable business growth by building strong customer and distributor partnerships through effective market development, education and distribution expansion
The role exists to drive sales performance, expand numeric distribution, and ensure successful distributor execution aligned with company strategy..

Responsibilities

Develop business growth through new customer recruitment, numeric distribution, and distributor development in assigned area
Identify and maximize business potential and opportunities across direct customers and distributor-managed accounts
Build, manage, and monitor distributor performance, including target setting, coverage, stock management, and execution quality
Collaborate closely with distributors to ensure effective sell-in, sell-out, and in-market execution
Build strong and sustainable engagement with customers and distributors to grow the Royal Canin ecosystem

Context and Scope

Transfer Royal Canin Nutrition knowledge through structured and sustainable education to customers, pet owners, and distributor teams
Work cross-functionally with Telesales, Supply Chain, and internal stakeholders to ensure smooth order-to-delivery processes
Ensure all the proses from collect order to delivered goods in proper and perfect
Ensure proper implementation of company standards, pricing, and promotional execution via distributors
Provide regular market analysis and insights to support business planning and distributor strategy
Manage customer and distributor objections or complaints by providing effective and timely solutions

Qualifications

Bachelor's degree in Business, Marketing, Animal Science, or related field
Proven experience working with or managing distributors is highly preferred
Experience covering geographically large or remote areas (e.g., Eastern Indonesia) is an advantage
Strong negotiation, influencing, and stakeholder management skills
Minimum 3–5 years of experience in sales or business development, preferably in FMCG, nutrition, or distribution-based business
Strong business development and distributor management capability
Solid understanding of distributor operating model (coverage, stock, margin, execution)
High level of ownership, resilience, and adaptability in a dynamic market environment

Business Development Manager (Balikpapan)