Accounts Receivable (AR) Manager – Order to Cash

Key Responsibilities:

Lead and oversee the end-to-end Order-to-Cash (O2C) process, ensuring timely billing, collections, cash application, and account reconciliation.
Manage accounts receivable operations to maintain healthy cash flow and achieve collection targets.
Monitor customer credit limits and conduct credit risk assessments to minimize bad debt exposure.
Collaborate closely with Sales, Customer Service, Supply Chain, and Finance teams to resolve billing disputes and improve the O2C process.
Ensure accurate and timely invoicing, payment allocation, and reconciliation of customer accounts.
Monitor aging reports, overdue accounts, and collection performance, taking proactive actions to improve DSO (Days Sales Outstanding).
Develop and implement AR policies, SOPs, and internal controls to strengthen compliance and operational efficiency.
Lead month-end closing activities related to accounts receivable, including balance sheet reconciliations and AR reporting.
Support internal and external audits by preparing required documentation and ensuring compliance with accounting standards.
Identify opportunities for process improvement, automation, and digitalization within the Order-to-Cash function.
Lead, coach, and develop the AR team to achieve operational excellence and continuous improvement.

Qualifications:

Bachelor's degree in Accounting, Finance, or a related field.
Minimum 7 years of experience in Accounts Receivable, Credit Control, or Order-to-Cash, including at least 3 years in a managerial role.
Strong understanding of the end-to-end Order-to-Cash (O2C) process, including billing, collections, cash application, credit management, and account reconciliation.
Experience in FMCG, retail, beauty, or consumer goods industries is highly preferred.
Solid knowledge of Indonesian accounting standards and internal control practices.
Proven experience managing customer credit risk, collection strategies, and dispute resolution.
Strong analytical, problem-solving, and stakeholder management skills.
Proficient in ERP systems (SAP, Oracle NetSuite, Microsoft Dynamics, or similar) and Microsoft Excel.
Fluent in English, both written and spoken.
Strong leadership skills with the ability to lead cross-functional collaboration and drive process improvements.
Able to work in a fast-paced and dynamic environment.
Willing to work full-time on-site (WFO).

Order To Cash (OTC) Manager