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Job Title: Technical Support Engineer

Qualification : Any degree / B.Tech

Year of passing : 2022-2026

Experience: Freshers & experience

Salary: 3.5lpa to 4.5lpa

Location: Bangalore and hyderabad

Requirement: Good communication & skills required

Interested Candidate Kindly Call Or What's App Srija HR - 8124 404 404

Description

We are seeking a Technical Support Engineer to join our team in Bangalore. This role is ideal for freshers or entry-level candidates who are eager to develop their technical skills and provide exceptional support to our customers.

Responsibilities

Provide technical support to customers via phone, email, and chat.
Diagnose and troubleshoot technical issues related to software and hardware.
Document and track customer issues using our ticketing system.
Work collaboratively with other teams to resolve customer issues in a timely manner.
Create and maintain technical documentation and knowledge base articles.

Skills and Qualifications

Strong problem-solving skills and ability to troubleshoot technical issues.
Basic understanding of networking concepts and protocols.
Familiarity with operating systems (Windows, Linux, macOS) and common applications.
Excellent verbal and written communication skills.
Ability to work in a fast-paced environment and manage multiple tasks.

Technical Support Engineer Job Opening in Bangalore