Company Description

Mercure Serpong Alam Sutera

Located in the heart of Alam Sutera, Mercure Serpong Alam Sutera is situated between EMC Hospital and Living World Shopping Mall, at the center of the lifestyle, entertainment, and gastronomical hub. Our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure traveler.

Discover Alam Sutera, well known as the best town for cycling and jogging with a green and healthy environment. Explore the culinary indulgence, entertainment, and shopping experiences, such as Flavor Bliss, Living World, IKEA, and Mall @Alam Sutera.

Job Description

Clean and prepare guest rooms according to hotel standards.
Make beds, change linens, and replace towels & amenities.
Clean bathrooms, floors, furniture, and glass surfaces.
Replenish minibar, guest supplies, and room inventory.
Report any lost & found items, damages, or maintenance issues.
Follow hygiene, safety, and SOP standards at all times.
Complete assigned rooms within the given time frame.
.Support the housekeeping team as needed during operations

Qualifications

Minimum education: High School/equivalent.
Experience as a Room Attendant is an advantage (fresh graduates welcome).
Able to work as a daily worker / shift-based.
Physically fit and able to stand for long periods.
Detail-oriented, clean, and well-groomed.
Good attitude, disciplined, and able to work in a team.
Basic understanding of hotel housekeeping standards.

Additional Information

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can consider them.

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