ticketing systems , Networks, Storage, Monitoring Tools, Servers, IT infrastructure components, Basic operating system maintenance, Basic configuration updates, Basic understanding of application systems, Troubleshooting tasks, Network connectivity tests

ticketing systems , Log Analysis, Debugging Tools, CRM Tools, technical support in a SaaS or cloud-based environment

snowflake , Java, Typescript, Slack, Rest Apis, BigQuery, Ruby, Php, Python, Google Analytics, Javascript, Redshift, Mixpanel, support ticketing systems, Go, feature flagging, Segment, Statistics, Data Analysis