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Job Desc :

Lead and manage the Engineering department to achieve service excellence, operational efficiency, and business growth.
Develop, coach, and enhance the competency of engineering teams through training and performance management.
Oversee service operations, project execution, commissioning, turnaround time, service contracts, and customer support.
Ensure compliance with GDPMD, ISO, quality standards, risk management, and regulatory requirements.
Manage inventory, working capital, spare parts planning, and engineering resources to optimize productivity.
Build strong relationships with customers, hospitals, principals, and key stakeholders to enhance service quality and customer satisfaction.
Drive continuous improvement initiatives, resolve technical and operational issues, and identify new service opportunities.

Qualifications

Bachelor's Degree in Biomedical, Mechanical, Electronics Engineering, or related field; Master's Degree is an advantage.
Minimum 8–10 years of experience in the medical equipment industry, including hospital service environments.
Proven experience leading and developing engineering teams.
Strong project management and operational management experience.
Strong troubleshooting, problem-solving, and technical decision-making capabilities.
Excellent stakeholder management, communication, and leadership skills.
Experience in quality systems, service operations, inventory management, and customer service management.

Head of Biomedical Engineering/Service (Aesthetics)