Your role

As a Technical Support, your mission is to offering structured, most professional and timely technical support to the FSE's, Backoffice, service operations, customers, dealers/distributors and regions. You will report to National Technical Support Manager.

You will

Continuously follow up and analysis of the local product quality Take care of a proactive failure reporting & support request towards TS in the PC's
Play an active role in providing onsite technical support if required and project support requests from PC's
Provide accurate and up to date service information covering all aspects of a compressed air installation
Plan & conduct technical trainings to assure field competence & skills are in pace with equipment development and installed base

To succeed, you will need

We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.

You have 3 - 5 years of experience, working in operation of high quality industrial machines, and preferably air compressors.

Knowledge in Compressed Air or engineering System
Good analytical and problem solving skills
Able to operate Microsoft Office Applications
Have a good command of written and spoken English & Mandarin

In return, we offer

Culture of trust and accountability
Lifelong learning and career growth
Innovation powered by people
Comprehensive compensation and benefits
Health and well-being

Job location

On-Site
This role requires you to work on-site at our office in Jakarta, Indonesia. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Uniting curious minds
Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.

Technical Support

Client Support Services - Treaty Technical Accounting