A higher education institution located in North Cikarang, West Java, is seeking an experienced and strategic Head of General Affairs to lead the planning, management, and continuous improvement of its General Affairs function.

This position is responsible for ensuring the effective operation of campus facilities, buildings, assets, security, housekeeping, transportation, and other supporting services.

Job Description:

Develop and implement General Affairs strategies aligned with the organization's objectives.
Oversee campus facilities, buildings, utilities, and infrastructure to ensure operational excellence.
Lead preventive and corrective maintenance programs for all facilities.
Manage asset lifecycle, including acquisition, inventory, maintenance, and disposal.
Plan and monitor the General Affairs budget while ensuring cost efficiency.
Manage and monitor outsourced service providers, including security, housekeeping, landscaping, transportation, and maintenance vendors, ensuring service quality and compliance with agreed standards.
Conduct regular vendor performance evaluations and follow up on service issues to ensure continuous improvement.
Ensure compliance with health, safety, environmental, and regulatory standards.
Lead renovation, construction, and facility improvement projects.
Establish and continuously improve General Affairs policies, SOPs, and service standards.
Build, coach, and develop a high-performing General Affairs team.
Collaborate with internal stakeholders to ensure excellent support for academic and operational activities.

Qualifications

Bachelor's degree in Civil Engineering, Mechanical Engineering, Electrical Engineering, Industrial Engineering, Architecture, Facilities Management, or a related field.
Minimum 8 years of experience in General Affairs, Facilities Management, Building Management, or Property Management.
At least 5 years of managerial experience leading General Affairs or Facilities teams.
Proven experience managing buildings, infrastructure, and facility operations in large organizations (education, commercial, healthcare, hospitality, or industrial sectors).
Strong knowledge of facility management, asset management, building maintenance, procurement, and vendor management.
Experience in budgeting, cost control, and project management.
Familiarity with occupational health & safety (HSE/K3) and relevant regulatory requirements.
Excellent leadership, communication, negotiation, and problem-solving skills.
Proficient in Microsoft Office; experience with CMMS, ERP, or asset management systems is an advantage.
Fluent in English, both written and spoken.