About For Skin's Sake (FSS):

For Skin's Sake is a fast-growing, independent skincare company built on transparency, science, and clean design. We're not here to chase trends — we're here to build a brand that stands the test of time.

We believe in doing things well: thoughtful product development, honest storytelling, and a customer experience that feels personal, elevated, and grounded.

As an agile team, we move quickly, trust each other deeply, and expect a high bar of ownership. If you're ready to help shape the future of skincare in Indonesia and work in an environment that values both craft and candor — we'd love to meet you.

You Will:

Sales Order Fulfillment:

Oversee sales order fulfillment processes, including order picking, consolidation, and packing.
Monitor daily sales orders and ensure timely processing according to established Service Level Agreements (SLA).
Troubleshoot order fulfillment discrepancies to maintain high order accuracy.
Coordinate with Sales and Warehouse teams to ensure smooth order processing and timely dispatch.
Monitor pending, urgent, and priority orders to minimize fulfillment delays.
Ensure sales orders are processed accurately based on SKU, quantity, and customer requirements.

Warehouse & Inventory Management:

Coordinate product availability and allocation to support sales fulfillment requirements.
Monitor stock discrepancies and coordinate resolution with the inventory team.
Oversee product transfers, replenishment, and stock movement to support fulfillment operations.
Monitor fast-moving and slow-moving SKUs to optimize product availability.
Ensure proper stock rotation and minimize potential fulfillment issues caused by inventory discrepancies.

Team Management:

Monitor, control, and develop team performance to ensure high operational efficiency.
Manage daily manpower allocation based on sales order volume and operational priorities.
Monitor team productivity, work quality, and adherence to operational procedures.
Provide coaching and guidance to improve team performance and operational discipline.
Ensure the team consistently meets productivity and fulfillment targets.

You Are:

Minimum Bachelor's degree (S1) in Logistics, Supply Chain, Management, or related field.
Minimum 2–3 years of experience in warehouse, fulfillment, logistics, or sales operations, with supervisory experience.
Strong understanding of warehouse, inventory, and order fulfillment processes.
Experienced in team management, performance monitoring, and manpower allocation.
Strong analytical, problem-solving, and communication skills.
Proficient in Microsoft Excel/Google Sheets and familiar with WMS/ERP is preferred.
Able to work in a fast-paced, high-volume environment and meet SLA and operational targets.

Warehouse Fullfillment Supervisor