IT Senior Manager – Operational & Security Management

IT Senior Manager – Operational & Security Management is responsible for ensuring the smooth operation of IT systems while maintaining robust information security across the organization. This role plays a critical part in ensuring system reliability, minimizing risks, and maintaining compliance with security standards and regulations.

KEY RESPONSIBILITIES

IT Operations Management

Oversee daily IT operations, including infrastructure, networks, servers, and applications
Ensure system availability, reliability, and performance
Develop and implement IT policies, procedures, and governance frameworks
Manage IT service delivery and ensure Service Level Agreements (SLAs) are met
Oversee incident, problem, and change management processes
Lead and manage the IT operations team to ensure optimal performance

IT Security Management

Develop and implement information security policies and frameworks
Ensure the security of networks, systems, and organizational data
Conduct risk assessments and manage vulnerability management processes
Monitor and respond to cybersecurity threats and incidents
Oversee internal and external security audits
Ensure compliance with security standards (e.g., ISO 27001, NIST, etc.)

Strategic & Leadership

Define and execute IT operations and security strategies aligned with business goals
Manage IT budgets and ensure cost efficiency
Collaborate with cross-functional stakeholders to support business needs
Recommend and implement technology solutions to enhance security and efficiency
Develop team capabilities through coaching, mentoring, and training

QUALIFICATIONS

Bachelor's degree in Information Technology, Computer Science, or a related field
Minimum 15 years of experience in All IT Aspectst, at least 5 years in a managerial role
Strong experience in both IT operations and IT security management
Solid understanding of network, system administration, cloud infrastructure, and cybersecurity
Experience in security audits and compliance
Preferred has CISSP / CISM / ITIL / ISO 27001 / PMP Certificate

IT Senior Manager - Operations & Security Management