Job Description

Shape the future of workforce decision-making by leading a global team that turns data into trusted insights and measurable business outcomes. Join a team investing in modern artificial intelligence tooling and evaluation practices to deliver faster, safer, and more scalable solutions. Build your leadership brand through high-visibility partnerships, career mobility, and opportunities to grow enterprise impact.

As an Applied AI ML Director - Head of AI & Data Science in the HR Data & Analytics team, you lead a group of data scientists who turn workforce data into insights and recommendations that business leaders use to make evidence-based people decisions. You set the technical agenda, direct the full research lifecycle across a portfolio of projects, and decide where to build, reuse, or partner — balancing fast, commercial delivery with stakeholder partnership and disciplined controls, across a global team.

Our team is building an artificial-intelligence-native operating environment — a template for how a global firm delivers artificial intelligence — which we intend to prove within our own organization before extending it more broadly. That work includes model factories that build and improve models against product benchmarks, a high-bandwidth evaluation factory that investigates edge cases and calibrates results, and agentic engineering tools deployed responsibly within a regulated environment. The guiding principle is to use AI to accelerate AI: invest in the tooling and infrastructure that let the team build and deliver faster. This role sets the vision and technical direction for that agenda and leads the people who carry it out.

Job Responsibilities

Act as the hands-on leader of a team that delivers commercial outcomes using AI and machine learning solutions across our people-focused product areas
Direct the full research lifecycle, from framing problems and generating hypotheses through experiments, prototypes, and results that reach production
Develop model factories and a high-bandwidth evaluation factory that create, calibrate, and improve models and agents against product benchmarks
Advance agentic, specification-driven, and evaluation-driven development, including multi-agent orchestration deployed responsibly in a regulated environment
Translate models into insights that help reduce costs, expand capabilities, strengthen controls, and improve employee experiences
Promote reuse and partnership of techniques across the firm, and adopt vendor solutions where they add value
Partner with technology teams to architect scalable, cost-effective, enterprise-quality data and analytics systems, including self-service platforms
Align and prioritize research and development resources against the products that matter most and their measurable business impact
Communicate the significance of the team's work to senior leaders, and pursue patents or publications where warranted
Ensure conformance with all applicable controls, policies, and procedures

Required Qualifications, Capabilities, And Skills

7 years of relevant experience in AI and data science
Demonstrated success managing and leading teams
Master's degree or PhD in a quantitative discipline
Expertise with modern artificial intelligence and machine learning algorithms, techniques, and software, applied to enterprise-scale solutions
Hands-on experience with agentic engineering, including agentic coding tools, specification-driven or evaluation-driven development, or multi-agent orchestration
Practical experience with statistical data analysis and experimental design
Practical software development experience in collaborative settings
Excellent communication skills and strong executive presence, with credibility as a thought leader and influencer
Strong project management skills that drive execution and delivery

Preferred Qualifications, Capabilities, And Skills

Experience building automated model-development or model-evaluation pipelines
Experience delivering artificial intelligence and machine learning solutions within a regulated environment
Track record of building partnerships across organizational, functional, and hierarchical boundaries
Experience delivering self-service analytics platforms
Track record of patents or peer-reviewed publications

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants and employees religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.