Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Oracle Database Architecture

Good to have skills : AAAP (Accenture Advanced Analytics Platform)

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by proactively monitoring and investigating issues across various components of essential business systems. This role requires a dynamic approach to identifying root causes and delivering timely resolutions to ensure smooth and uninterrupted system operations. The position demands continuous engagement with system performance and collaboration with different teams to maintain the reliability and efficiency of critical applications.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure seamless integration and support of business applications.
Document and communicate findings and solutions clearly to stakeholders and team members.
Assist in the development and implementation of best practices for system monitoring and issue resolution.
Support junior team members by sharing knowledge and providing guidance on troubleshooting techniques.

Professional & Technical Skills:

Must To Have Skills: Proficiency in Oracle Database Architecture.
Good To Have Skills: Experience with AAAP (Accenture Advanced Analytics Platform).
Strong understanding of database management principles and architecture.
Experience in diagnosing and resolving complex database issues.
Familiarity with performance tuning and optimization of database systems.
Ability to analyze system logs and metrics to identify potential problems.

Additional Information:

The candidate should have minimum 3 years of experience in Oracle Database Architecture.
This position is based at our Bengaluru office.
A 15 years full time education is required.